Contact Us
CUSTOMER INQUIRIES
Please select one of the options below to contact us with suggestions, questions, comments or regarding a lost or stolen ticket.
Phone:
OLG Support Centre 1-800-387-0098
Email
Contact OLG with suggestions, questions, and comments.
CLAIM YOUR PRIZE
Do you have a winning ticket? Read our prize claim procedures to learn how you can claim your prize.
WINNING NUMBERS
Online
Phone
WIN! Line
416-870-8946 (Toronto area)
1-866-891-8946 (outside Toronto area - toll free).
TDD (Telecommunication Device for the Deaf)
1-800-563-5357
PROBLEM GAMBLING INFORMATION
Ontario Problem Gambling Helpline: 1-888-230-3505
The Ontario Problem Gambling Helpline is free, confidential and anonymous. If you or anyone you know is concerned about gambling please call. Help is available.
CORPORATE LOCATIONS
Prizes cannot be claimed at these locations
Sault Ste. Marie
70 Foster Drive, Suite 800
Sault Ste. Marie, ON
P6A 6V2
(705) 946-6464
Toronto
4120 Yonge Street, Suite 500
Toronto, ON
M2P 2B8
(416) 224-1772
| OLG CASINOS | INFORMATION |
|---|
Winner's Circle and General Inquiries
| Call the customer Excellence Centre toll free at 1-800-387-0098 |
Brantford
| Local: (519) 752-5004
Toll free: 1-888-694-6946 |
Sault Ste. Marie
| Local: (705) 759-0100
Toll free: 1-800-826-8946 |
Point Edward
| Local: (519) 383-7770
Toll free: 1-888-394-6244 |
Thousand Islands
| Local: (613) 382-6800
Toll free: 1-866-266-8422 |
Thunder Bay
| Local: (807) 683- 1935
Toll free: 1-877-656-4263 |
Great Blue Heron Charity
| Local: (905) 985-4888
Toll free: 1-888-29-HERON (1-888-294-3766) |
| RESORT CASINOS | INFORMATION |
|---|
Caesars Windsor™
| Local: (519) 258-7878
Toll Free: 1-800-991-7777 |
Casino Niagara™
| Local: (905) 374-3598
Toll Free: 1-888-946-3255 |
Casino Rama™
| Local: (705) 329-3325
Toll-free: 1-888-817-7262 |
Niagara Fallsview Casino Resort
| Local: (905) 358-3255
Toll Free: 1-888-325-5788 |
| OLG SLOTS | INFORMATION |
|---|
Winner's Circle and General Inquiries
| Call the customer Excellence Centre toll free at 1-800-387-0098
|
Ajax
| Local: (905) 619-2690
|
Clinton
| Local: (519) 482-7540
|
Dresden
| Local: (519) 683-1551
|
Flamboro
| Local: (905) 628-4275
Toll Free: 1-866-746-6600 |
Fort Erie
| Local: (905) 991-8012
Toll free: 1-800-234-7987 |
Georgian
| Local: (705) 726-6770
|
Grand River
| Local: (519) 846-2022
|
Hanover
| Local: (519) 364-7606
|
Hiawatha
| Local: (519) 542-0134
Toll free: 1-888-250-3309 |
Kawartha
| Local: (705) 939-2400
Toll free: 1-800-711-2458 |
Mohawk
| Local: (905) 854-4053
Toll free: 1-800-732-2230 |
Rideau Carleton
| Local: (613) 822-8668
Toll Free: 1-877-870-7586 |
Sudbury
| Local: (705) 855-7164
|
Western Fair
| Local: (519) 672-5394
Toll free: 1-877-912-5466 |
Windsor
| Local: (519) 250-3600
Toll free: 1-877-777-5687 |
Woodbine
| Local: (416) 675-1101
|
Woodstock
| Local: (519) 537-4808
|
