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Contact UsCUSTOMER INQUIRIESPlease select one of the options below to contact us with suggestions, questions, comments or regarding a lost or stolen ticket. Phone: OLG Support Centre 1-800-387-0098
Email
Contact OLG with suggestions, questions, and comments. CLAIM YOUR LOTTERY PRIZEDo you have a winning ticket?
Lottery prizes can be claimed in four ways: at retail, at select OLG Slots and Casinos, at the OLG Prize Centre in Toronto, or by mail. The value of the prize determines your options for claiming. Read our prize claim procedures to learn how to claim your prize. Toronto Prize Centre 20 Dundas Street West Toronto, ON M5G 2C2 OLG Mail-in Prize Centre P.O. Box 130 31 Adelaide Street East Toronto, ON M5C 2J1 WINNING LOTTERY NUMBERSOnline
Phone WIN! Line
416-870-8946 (Toronto area) 1-866-891-8946 (outside Toronto area - toll free). TDD (Telecommunication Device for the Deaf) 1-800-563-5357
PROBLEM GAMBLING INFORMATIONOntario Problem Gambling Helpline: 1-888-230-3505
The Ontario Problem Gambling Helpline is free, confidential and anonymous. If you or anyone you know is concerned about gambling please call. Help is available. CORPORATE LOCATIONSOLG Toronto Prize Centre - For lottery prize claims. Toronto Prize Centre
20 Dundas Street West Toronto, ON M5G 2C2 OLG Mail-In Prize Centre - For mail-in lottery prize claims. OLG Mail-in Prize Centre
P.O. Box 130 31 Adelaide Street East Toronto, ON M5C 2J1 Sault Ste. Marie - Prizes cannot be claimed at this location 70 Foster Drive, Suite 800
Sault Ste. Marie, ON P6A 6V2 (705) 946-6464 Toronto - Prizes cannot be claimed at this location 4120 Yonge Street, Suite 500
Toronto, ON M2P 2B8 (416) 224-1772
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