Q1: How soon after the draw is held will I be able to view the Web-Casts on your Internet site?

A: We will do our best to have the web-casts posted on our Web site shortly after the draw process is complete. We anticipate all the draws to be available by 11:30 pm. If you connect and see a draw from a previous day please try again later.

Q2: Why do the LOTTO MAX and LOTTO 6/49 draws look so different from the regional games such as ONTARIO 49, LOTTARIO, PICK 3, etc?

A: LOTTO MAX and LOTTO 6/49 draws are managed by the Interprovincial Lottery Corporation (ILC). The ILC members are all the Canadian lottery jurisdictions including OLG. ILC draws are held using a Ryo-Catteau Tulipe ball machine. The ball loader can only accommodate 49 balls and the display chute only seven balls and one bonus ball. LOTTO 6/49 and LOTTO MAX are national games operated through the Interprovincial Lottery Corporation which conducts the draws for those games. The ILC uses a different make and model of draw machine than OLG uses to conduct the draws for games only available in Ontario.

Q3: Can I view past draws on the web?

A: At this time, past draws will not be accessible on the Internet.

Q4: Why can't I view the Web-Casts when I click on the media player?

A: Should you experience difficulties launching the web-casts, we suggest you contact your Internet provider for assistance.

Q5: Why is my Web-Casts screen not showing the most current draw video?

A: The Web site may be in the process of uploading the current draw. We ask that you try again in a few minutes.

Q6: Where else can I obtain winning number information?

A: Get winning numbers on our website at OLG.ca, in newspapers, on television, Winning Numbers lists at retail, our WIN! Line at 416-870-8946 (Toronto area) or toll free at 1-866-891-8946 (outside Toronto). Our self-serve ticket checkers at all lottery terminal locations can also verify if your LOTTO ticket is a winner and the prize amount.

Q7: May I watch the draws in person?

A: All OLG Draws are conducted live at our Toronto Prize Centre at Yonge and Dundas, in the store front window facing Dundas Street. The OLG draws commence at approximately 9pm each night. These draws are also shown simultaneously on the giant screen above the Prize Centre, as well as the 42" LED screens located in the window facing Dundas Street and facing in the Atrium on Bay. The LOTTO MAX and LOTTO 6/49 draws are conducted by the Interprovincial Lottery Corporation at a different facility separate from the OLG draws. OLG does receive a live video feed of these draws from the Interprovincial Lottery Corporation and these draws are shown live on the giant screen above the Toronto Prize Centre. The LOTTO MAX and LOTTO 6/49 draws commence at approximately 9:35pm.

Q8: How will the LOTTO MAX draws be conducted?

A: The Main LOTTO MAX Draws held every Friday will be conducted using traditional lottery ball-drop machines – the same way that LOTTO 6/49 winning numbers are drawn.

The MAXMILLIONS Draws for additional prizes of $1 million each will be conducted using a random number generator that is being/has been independently tested and certified by Technical Systems Testing, an internationally recognized and accredited testing facility.

Q9: Why will the MAXMILLIONS Draws be conducted using a random number generator (RNG) instead of using the same ball-drop machine method that will be used for the Main Draw?

A: Given that there could be many additional draws, it is not practical to use the ball drop method as it would mean conducting a separate process for each additional MAXMILLIONS Draw - which could take several additional hours - and we want to provide players with the winning numbers as quickly as possible. Many regional games already use a RNG process, and it is widely accepted throughout the industry worldwide.

Q10: Is this RNG draw process used for any other games?

A: RNG draws are used for several OLG games including the instant-win portion of POKER LOTTO & MEGADICE. The WHEEL OF FORTUNE game uses the RNG feature for both the instant-win portion as well as for the nightly draw. In addition, the RNG is used for Lotto Max - Maxmillions, and the winning selection for the Guaranteed Prize Draw is drawn at random by computer using a RNG only from those selections issued for that draw date.

Q11: Is a random number generator as random as using the traditional ball-drop method?

A: The system was designed to be as unpredictable as a ball-drop draw. Considerable safeguards as well as verification by external auditors occurs for ALL lottery draws regardless of how the results are generated. In terms of RNG, like the ball machine, the actual machines for RNG are kept in a safe in a controlled room at Interprovincial Lottery Corporation (ILC) offices. The software is designed to signal any modification to any component of the system that has an influence on the outcome. As well, there is an external audit of the draw itself.

Q12: A random number generator is a type of computer program, so what's to prevent someone from manipulating that program to fix a draw to ensure a specific ticket wins?

A: ALL lottery draws are audited internally and externally and there are a number of checks and balances that are the accountability of third party experts - from on site auditors for draws to the verification of equipment by third party certification experts. The software itself is designed to signal any modification to any component of the system that has an influence on the outcome.

Q13: How are people supposed to know that you're using a different method to draw the MAXMILLIONS prizes instead of using a ball machine?

A: The Main LOTTO MAX Draw will always be conducted using a ball-drop machine while the MAXMILLIONS Draws will always be conducted using the random number generator (RNG).

Q14: Are the LOTTO MAX balls the same as those used for LOTTO 6/49 or other games? Is there any testing done to protect against the balls being altered to affect the outcome of a draw?

A: A new and separate set of balls will be used for the LOTTO MAX Main Draws, and the same controls used for LOTTO 6/49 draws will protect the balls against any tampering. The balls are supplied by Smartplay International Inc. (of the U.S.) which specializes in these items. Each of the 49 balls is 51mm in diameter. The balls will be tested regularly to ensure they are consistent for size, weight, volume displacement and bounce. The same ball-drop machine that is used for LOTTO 6/49 will also be used for the LOTTO MAX Main Draws. As with LOTTO 6/49, between draws the balls will be sealed and kept in a locked, secure location and can only be accessed by authorized Interprovincial Lottery Corporation (ILC) draw personnel in the presence of an external trust officer.

Q15: What organization audits the LOTTO MAX draws?

A: Grant Thornton LLP are the external auditors for the LOTTO MAX draws.

Q16: Why are the OLG winning numbers broadcasts on CP24 now being shown later?

A: Our winning numbers broadcasts are now being shown a few minutes later at about 10:24 p.m. instead of 10:15. As always, there are numerous processes and checks that need to be completed before the draws can be conducted, and with the new POKER LOTTO game, there are more draws to be completed each night. We worked with CP24 to allow a bit more time while still staying close to the broadcast time that viewers have been used to.