International Residents
Prize claim options for winners who do not live in Canada
Canadian and provincial laws restrict OLG's gaming activities to the Province of Ontario. Therefore, OLG does not sell lottery tickets outside of Ontario. OLG lottery tickets can only be purchased from an authorized OLG retailer in Ontario. OLG does not use third parties to locate or pay its winners.
If you purchased a winning lottery ticket from an authorized retailer in Ontario and do not live in Canada, there are a number of options for claiming your winnings.
Mailing information for winners outside of Canada
- Some countries do not allow OLG to mail cheques for lottery winnings. Call our Customer Excellence Centre at 1-800-387-0098 to inquire about mailing options to your country of residence.
- OLG will not mail cheques for lottery winnings to the U.S.
- Prizes over $250,000 must be collected in person at the OLG Prize Centre in Toronto, Ontario, Canada.
Taxes and Fees Information
- No income taxes have to be paid to Canadian authorities on lottery winnings in Canada
- Generally, Canadian tax authorities do not consider lottery winnings to be taxable for Canadian income tax purposes.
- U.S. tax laws regarding lottery winnings are different than those in Canada. U.S. residents should contact a tax professional.
- No fees of any kind have to be paid by the winner to Canadian authorities on lottery winnings in Canada.
- OLG does not require advance fees to acquire your winnings. If you have won an OLG lottery, you do not pay any upfront fees to anyone at any time for any reason.
