OLG


FAQ


General FAQs

  1. What are the differences between "Resort Casinos," "OLG Casinos" and "OLG Slots"?
  2. What is OLG doing about problem gambling?
  3. What are the real odds of winning at slots?
  4. How old must a person be to visit a gaming site?
  5. Is the Great Blue Heron casino an OLG gaming site?
  6. Does OLG regulate or license charity gaming such as raffles? Can charities apply for grants funded with gaming proceeds?

1. What are the differences between “Resort Casinos,” “OLG Casinos” and “OLG Slots”?

Resort Casinos in Windsor, Niagara Falls and Rama are large facilities that offer more gaming options, higher wagering limits, and a wide range of amenities such as hotels, entertainment venues and meeting/convention areas.

OLG Casinos also offer great gaming, food and beverage services and entertainment. OLG Slots at horse racing tracks offer slot machine gaming, food and beverage services and entertainment.

For more information: Resort Casinos; OLG Casinos; OLG Slots

2. What is OLG doing about problem gambling?

OLG wants all Ontarians to understand how gambling works and how to keep their play problem-free. When gambling stops being entertainment, players need to know that help is available.

Problem Gambling Support - OLG is one of the leading fund supporters of problem gambling initiatives in North America. Approximately $40 million is distributed annually by the province of Ontario to a range of services, including 49 problem gambling treatment providers and the Ontario Problem Gambling Helpline: 1-888-230-3505.

Education and Support - Through campaigns and direct interaction with players, OLG helps players understand slot and table games, recognize myths and manage their play.

KnowYourLimit.ca - This website offers a range of interesting tips and interactive games that demonstrate key gambling concepts like randomness, house advantage and the true cost of play.

Responsible Gaming Resource Centres (RGRC) - Offered at every OLG gaming site, RGRC's educate players through games, videos and literature.

Partnerships and Consultation with Experts - OLG works with expert organizations such as Centre for Addiction and Mental Health, the Responsible Gambling Council and YMCA to support problem gambling prevention and research.

Learn More: Responsible Gaming

3. What are the real odds of winning at slots?

Knowing how a slot machine works can help you understand the odds. Here are some facts that every player should know:

  • There are dozens of different slot games and the cost-per-play can range from 1¢ to $100 dollars.
  • The chances of winning aren't related to how long you play a machine or the time of day you play. All outcomes are unpredictable and random.
  • In Ontario, the payout for slot machines is set at 85% or higher by the Alcohol and Gaming Commission of Ontario (AGCO), but this doesn't mean that you win $8.50 for every $10 you put into a slot machine. The 85% payout is based on the life of the machine.

Learn More: Slot Odds

4. How old must a person be to visit a gaming site?

Strict age controls are a key component of our commitment to social responsibility. A person must be at least 19 years of age to enter a gaming site, the same minimum age as required for the serving of alcohol.

For more information: OLG Responsible Gaming Code of Conduct

5. Is the Great Blue Heron casino an OLG gaming site?

Great Blue Heron is an Aboriginal charity casino operating under the authority of a charitable gaming agreement between the Province and the Mississauga of Scugog Island First Nation.

The charity casino is operated on a daily basis by Great Blue Heron Gaming Company while OLG owns and maintains authority of the Great Blue Heron Charity Casino Slots Facility only, which is located within the casino.

6. Does OLG regulate or license charity gaming such as raffles? Can charities apply for grants funded with gaming proceeds?

OLG conducts and manages province-wide lotteries and casino-style gaming on behalf of the province of Ontario. While OLG proceeds support charities through the Ontario Trillium Foundation, the regulation and licensing of charity gaming is a responsibility of the Alcohol and Gaming Commission of Ontario.

For more information: www.agco.on.ca; www.trilliumfoundation.org.





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