OLG


FAQ


The Price is Right

  1. Who can participate?
  2. Where can I participate?
  3. How can I enter?
  4. How can I participate in the Hot Seat draws?
  5. How can I participate in the Come on Down games?
  6. I received a polybag and coupons when I signed up for the Winner's Circle Rewards program. How can I redeem them?
  7. Who can redeem the coupons?
  8. Where can I redeem the coupons?
  9. What do I get for signing up for the Winner's Circle Rewards program?
  10. Who is eligible to redeem the online coupon?
  11. When can I redeem the online coupon?

General FAQ

  1. What are the differences between "Resort Casinos," "OLG Casinos" and "OLG Slots"?
  2. What is OLG doing about problem gambling?
  3. What are the real odds of winning at slots?
  4. How old must a person be to visit a gaming site?
  5. Is the Great Blue Heron casino an OLG gaming site?
  6. Does OLG regulate or license charity gaming such as raffles? Can charities apply for grants funded with gaming proceeds?

1. Who can participate?

All Winner's Circle Rewards members with an active account can participate in The Price is Right. Not a Winner's Circle Rewards member? Visit the Winner's Circle Rewards desk and sign up today - it's free to join!

2. Where can I participate?

The Price is Right is running at all 19 OLG Slots & Casinos locations across Ontario from September 22, 2014 to October 31, 2014.

3. How can I enter?

It's very easy! All active Winner's Circle Rewards members may swipe their Winner's Circle Rewards card daily at the Express Kiosk or Winner's Circle Rewards desk to receive one ballot for the qualifier draw for a chance to win an invitation to The Price is Right Live Stage Show on November 23, 2014. Select qualifying contestants by random draw will compete for a chance to win cash, trips, appliances, or even a new car!

4. How can I participate in the Hot Seat draws?

The only way to win is to be a Winner's Circle Rewards member with your card inserted into the slot machine or table game card reader, or provided to a table game representative for rated play. If you are not a Winner's Circle Rewards member, you can join on the spot in order to play the Hot Seat game for a chance to win up to $50.00 cash or a gift card.

5. How can I participate in the Come on Down games?

Each Tuesday and Sunday of the promotion, between 7:00 p.m. and 10:00 p.m., thirty Winner's Circle Rewards members at each site will be randomly selected to play that week's game. Participants can win OLG merchandise, or up to $15.00 in free slot play. OLG Slots Woodbine and OLG Slots Rideau will feature the Big Wheel where members could win up to $100.00 Cash.

GAMING SITE POLYBAG and COUPONS (While Supplies Last)

6. I received a polybag and coupons when I signed up for the Winner's Circle Rewards program. How can I redeem them?

The polybag and coupons are available to new members who join the Winner's Circle Rewards program during The Price is Right promotion, while supplies last. The coupons can be redeemed weekly, on the dates specified on each coupon, until October 31, 2014 at Winner's Circle Rewards desk. Prizes include OLG merchandise, Free Play, Cash and Cashback points.

7. Who can redeem the coupons?

The coupons can only be redeemed by new members who join the Winner's Circle Rewards program from September 22, 2014 - October 31, 2014, while supplies last.

Were you previously a Winner's Circle Rewards member but your account has gone Inactive?

If you are interested in reactivating your account, you can be eligible to receive the polybag and coupons (while supplies last).

Are you currently a Winner's Circle Rewards member?

Not only are you eligible to participate in The Price is Right promotion, you can visit WinnersCircleRewards.ca to participate in The Price is Right Online Memory Match game for a chance to win Free Play or Cashback Points. This is just one of the great benefits you can experience as an active member!

8. Where can I redeem the coupons?

The coupons can be redeemed at any participating OLG Slots and Casinos gaming site on the dates specified on the coupon. Please bring the coupon with you to receive the offer at the Winner's Circle Rewards desk, while supplies last.

9. What do I get for signing up for the Winner's Circle Rewards program?

In addition to the poly bag and coupons (while supplies last) that you can receive for becoming a Winner's Circle Rewards member, there are additional benefits:

  1. $5 Free Play offer to redeem during your visit and a $10 Free Play offer to redeem during your next visit within 30 days of signing up.
  2. A brochure welcoming you to the program, providing more information about the program and special offers exclusively for you.
  3. As an added bonus, if you provide us with your email address and email consent when you sign up, you will receive a $5 Slot Free Play via email within the coming weeks.

ONLINE COUPON

10. Who is eligible to redeem the online coupon?

The online coupon is a $10.00 Free Play offer to print and can only be redeemed by new members who join the Winner's Circle Rewards program between September 22, 2014 and October 31, 2014.

Were you previously a Winner's Circle Rewards member but your account has gone inactive?

If you are interested in reactivating your account, you can redeem the coupon but you will only be eligible to receive $5.00 Bonus Free Play.

11. When can I redeem the online coupon?

The Price is Right online coupon can be redeemed when joining at the Winner's Circle Rewards desk from September 22, 2014 to October 31, 2014.

12. What are the differences between “Resort Casinos,” “OLG Casinos” and “OLG Slots”?

Resort Casinos in Windsor, Niagara Falls and Rama are large facilities that offer more gaming options, higher wagering limits, and a wide range of amenities such as hotels, entertainment venues and meeting/convention areas.

OLG Casinos also offer great gaming, food and beverage services and entertainment. OLG Slots at horse racing tracks offer slot machine gaming, food and beverage services and entertainment.

For more information: Resort Casinos; OLG Casinos; OLG Slots

13. What is OLG doing about problem gambling?

OLG wants all Ontarians to understand how gambling works and how to keep their play problem-free. When gambling stops being entertainment, players need to know that help is available.

Problem Gambling Support - OLG is one of the leading fund supporters of problem gambling initiatives in North America. Approximately $40 million is distributed annually by the province of Ontario to a range of services, including 49 problem gambling treatment providers and the Ontario Problem Gambling Helpline: 1-888-230-3505.

Education and Support - Through campaigns and direct interaction with players, OLG helps players understand slot and table games, recognize myths and manage their play.

KnowYourLimit.ca - This website offers a range of interesting tips and interactive games that demonstrate key gambling concepts like randomness, house advantage and the true cost of play.

Responsible Gaming Resource Centres (RGRC) - Offered at every OLG gaming site, RGRC's educate players through games, videos and literature.

Partnerships and Consultation with Experts - OLG works with expert organizations such as Centre for Addiction and Mental Health, the Responsible Gambling Council and YMCA to support problem gambling prevention and research.

Learn More: Responsible Gaming

14. What are the real odds of winning at slots?

Knowing how a slot machine works can help you understand the odds. Here are some facts that every player should know:

  • There are dozens of different slot games and the cost-per-play can range from 1¢ to $100 dollars.
  • The chances of winning aren't related to how long you play a machine or the time of day you play. All outcomes are unpredictable and random.
  • In Ontario, the payout for slot machines is set at 85% or higher by the Alcohol and Gaming Commission of Ontario (AGCO), but this doesn't mean that you win $8.50 for every $10 you put into a slot machine. The 85% payout is based on the life of the machine.

Learn More: Slot Odds

15. How old must a person be to visit a gaming site?

Strict age controls are a key component of our commitment to social responsibility. A person must be at least 19 years of age to enter a gaming site, the same minimum age as required for the serving of alcohol.

For more information: OLG Responsible Gaming Code of Conduct

16. Is the Great Blue Heron casino an OLG gaming site?

Great Blue Heron is an Aboriginal charity casino operating under the authority of a charitable gaming agreement between the Province and the Mississauga of Scugog Island First Nation.

The charity casino is operated on a daily basis by Great Blue Heron Gaming Company while OLG owns and maintains authority of the Great Blue Heron Charity Casino Slots Facility only, which is located within the casino.

17. Does OLG regulate or license charity gaming such as raffles? Can charities apply for grants funded with gaming proceeds?

OLG conducts and manages province-wide lotteries and casino-style gaming on behalf of the province of Ontario. While OLG proceeds support charities through the Ontario Trillium Foundation, the regulation and licensing of charity gaming is a responsibility of the Alcohol and Gaming Commission of Ontario.

For more information: www.agco.on.ca; www.trilliumfoundation.org.





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