If you want to pause your gambling for at least six months, or stop for even longer, this program is here to support you.
How Do I Register for Self-Exclusion?
Registering for Self-Exclusion varies depending on the type of Self-Exclusion program you choose. Once registered, you’ll be provided with information about additional resources available to you in your community.
|Type of Self-Exclusion||Applies to:||How to Register|
|Online Gaming||OLG.ca only||*Visit Self-Exclusion under your account.|
|Casino||All Ontario casinos and OLG.ca||
Call OLG Support Centre 1-800-387-0098 or ask a Casino staff member on-site.
|Charitable Bingo & Gaming||All OLG Charitable Bingo & Gaming Centres||
Call OLG Support Centre 1-800-387-0098 or ask a Charitable Bingo & Gaming Centre staff member on-site.
|All of the above||All Ontario Casinos, Charitable Bingo & Gaming Centres and OLG.ca||Call OLG Support Centre 1-800-387-0098|
|See list of Community Partners that offer support services.|
* Internet Gaming Self-Exclusion is for OLG.ca only and does not prevent you from visiting casinos, other internet gambling sites, or Charitable Bingo & Gaming Centres. To self-exclude from OLG.ca without an OLG account, register for Casino Self-Exclusion.
How Long Does Self-Exclusion Last?
You can choose the time frame that best suits you. You have the choice of:
- 6 months, 1 year or indefinite for Casinos or Charitable Gaming Centres; and,
- 6 months, or 1, 2, 3, 4 or 5 years for OLG.ca
How Does OLG Support Me Through Self-Exclusion?
If self-excluded only from OLG.ca, you won’t be able to log in.
If self-excluded from casinos, you won’t be permitted into any Ontario Casino or eligible to win prizes. You will also be ineligible to play on OLG.ca.
If self-excluded from Charitable Bingo & Gaming, you won’t be permitted to enter any Ontario Charitable Bingo & Gaming Centre or eligible to win prizes.
You will also be removed from OLG marketing lists and provided with information to support your commitment to self-exclude.
What happens when my term is complete?
You may reqest to return to gambling or choose to extend your Self-Exclusion once your term is complete.
Reinstatement/Return to Play
Once you’ve completed your Self-Exclusion term, you will need to make a request if you wish to start playing again. Requesting to reinstate varies depending on the type of Self-Exclusion you are registered for:
Write to a Casino Security Manager requesting to reinstate.
Charitable Bingo & Gaming
OLG Charitable Gaming Self-Exclusion Program Coordinator
70 Foster Drive, Suite 800
Sault Ste. Marie, On