HOW TO CLAIM PRIZES
How to Claim Prizes
The health and safety of our customers, our employees and all Ontarians remain a priority for OLG.
An appointment is required to claim a prize at the OLG Prize Centre – walk-in visits are not permitted at this time.
Tickets Purchased In-Store
Claims of less than $1,000 can be claimed at an authorized OLG retailer.
Claims between $1,000 and $49,999.90 should be submitted online or mailed-in, as appointment availability at this prize level is limited.
Claims of $50,000 or more can be started by contacting the OLG Support Centre to discuss your prize claim options.
Tickets Purchased Online
How to claim prizes won playing online.