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How to Claim Prizes

The health and safety of our customers, our employees and all Ontarians remain a priority for OLG. 

An appointment is required to claim a prize at the OLG Prize Centre – walk-in visits are not permitted at this time.

Tickets Purchased In-Store

Claims of less than $1,000 can be claimed at an authorized OLG retailer.

Claims between $1,000 and $49,999.90 should be submitted online or mailed-in, as appointment availability at this prize level is limited.

Claims of $50,000 or more can be started by contacting the OLG Support Centre to discuss your prize claim options.

Tickets Purchased Online