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Responsible Gambling

As OLG’s responsible gambling program, we’re here to educate you about gambling so you can make informed choices about the games you love to play.

OUR PLEDGE TO PLAYERS

1. WE PLEDGE TO COMMUNICATE HOW GAMES WORK

To be clear, straightforward and offer you the relevant facts.

2. WE PLEDGE TO OFFER YOU KNOWLEDGE YOU CAN USE

To guide you – as a new or experienced player – with advice and tools on how to set a game plan that helps you keep gambling as a positive entertainment option.

3. WE PLEDGE TO KEEP IT FUN

To show that smart, healthy play habits are engaging and worth your time.

4. WE PLEDGE TO BE THERE WHEN YOU NEED US

To listen, respond and offer assistance for getting help if gambling stops being fun.

THE NEW PLAYSMART.CA

Our newest resource is a virtual encyclopedia filled with facts, tools and advice to help you make smart choices that keep gambling fun. Visit PlaySmart.ca to get details on how to play games, learn about odds and strategies, and arm yourself with the facts about gambling.

STAY AHEAD OF THE GAME

Uncover misperceptions and discover smart play strategies. At PlaySmart.ca there’s something for everyone. And if the fun ends, counselling services and resources are here to help.

PLAYSMART CENTRES

PlaySmart Centres are located onsite at slot, casino and Charitable Bingo & Gaming Centre sites across Ontario. These full- or self-service areas are the perfect place to take a break and learn more about how the games work.

Chat with friendly, professionally-trained PlaySmart Centre Staff. Learn answers to gambling questions, and get connected with counselling and support professionals if you’re experiencing problem gambling.

PlaySmart Centres are operated by the Responsible Gambling Council (RGC) of Ontario, a non-profit organization dedicated to problem gambling prevention.

OLG PlaySmart logo on circular badge

WHAT IS SELF-EXCLUSION?

Take a break from gambling with the help of this confidential, voluntary, self-help program. Self-Exclusion starts with a written commitment to stay away from certain gaming sites in Ontario for a pre-determined time.

Thinking about taking a break? Find out if Self-Exclusion is right for you.

LEADING THE WAY IN RESPONSIBLE GAMBLING

Our responsible gambling program is recognized for its global leadership, earning the highest levels of third-party industry recognition and accreditation:

  • All Ontario slots and casino sites certified by RG Check as of 2018

TRACK OUR PROGRESS

We’re committed to fostering responsible play by making information accessible to everyone. Read our annual reports to find out how we’re creating strategies that get results.

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