Your personal information is collected by OLG and/or its third party service provider(s) pursuant to the Ontario Lottery and Gaming Corporation Act, 1999, and is used by OLG and/or its third party service provider(s) for the principal purposes of administering and managing the iGaming program, including player registration, play eligibility verification, payment processing, investigating/validating prize claims, fraud detection, publishing winners' information (nickname, city of residence, game(s) played and prize amount), facilitating the sign-up for additional/new services or offers provided by OLG and/or its third party service provider(s); for administering the Responsible Gambling program including player data analytics and providing you with feedback based on your play patterns and behaviours; for customer service and improving service delivery; for providing you with information you have opted into receive, including but not limited to marketing materials, contests, offers, coupons, and surveys; for research initiatives conducted by OLG; for disclosing your contact information by consent to research organizations for participation in research studies; for OLG's internal business purposes; and for complying with legal and regulatory requirements. You may direct questions to our Player Support Representatives.
For further information about OLG's privacy practices for iGaming, please refer to our iGaming Privacy Policy available here.
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