Frequently Asked Questions
Our FAQ covers everything from getting started, banking, payments, and deposits to our games and bonuses.
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Got a question about OLG? This is the place to start. Find the answers you need from our Support Centre.
OLG Player Connect Panel
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Our Player Support representatives are available to help.
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Online Gaming Inquiry?
LiveChat is available 24/7.
Other Inquiry?
LiveChat is available
Weekdays 8 AM to 7 PM (ET)
Weekends 8 AM to 5 PM (ET)
Still need help? No problem. Please call us toll-free and a Player Support representative will be happy to assist you!
Online Gaming Inquiry?
Call 1-855-978-7529
Available 8 AM to Midnight
Other Inquiry?
Call 1-800-387-0098
Weekdays 8 AM to 7 PM (ET)
Weekends 8 AM to 5 PM (ET)