Skip to main content

EXPLORING YOUR DEPOSIT LIMIT

Learn about what it means to set and stick to your Deposit Limit today!

WHAT IS A DEPOSIT LIMIT?

A Deposit Limit is an optional limit on how much money you can deposit into your OLG wallet. It’s one simple way to avoid overspending across all sports, casino and lottery games. They can be customized at any time in the ‘My PlaySmart Tools’.section of your account.

NEW! Three big changes:

1. Deposit Limits are optional and no longer mandatory. My PlaySmart Tools are all about giving you control over your play.

2. More Options: you can now set deposit limits for daily, weekly, and monthly time periods. 

3. Rolling Time Periods: your deposit limits refresh on a rolling basis after each deposit, instead of refreshing all at once after a fixed amount of time. That means each Deposit Limit refreshes on a rolling basis for a day, week, or months' worth of time after each deposit, so that you can never deposit more than your limit:

  • Daily Deposit Limit = Refreshes 24 hours after deposit

  • Weekly Deposit Limit = Refreshes 168 hours after deposit

  • Monthly Deposit Limit = Refreshes 720 hours after deposit

Here’s an example of how a rolling weekly Deposit Limit works:

SCENARIO 1: Reaching your weekly deposit limit in a single day.

If your weekly deposit limit is: $100* and you deposit $100 in one day, then you must wait exactly 7 days to deposit again.

SCENARIO 2: Reaching your weekly deposit limit in multiple days.

If your weekly deposit limit is $100* and you deposit $25 on Friday and $75 on Saturday, then you must wait until the following Friday to be able to deposit another $25 and the following Saturday to deposit $75.

* Note, the $100 example is for illustration purposes only. You can set your Deposit Limits at any time to match your budget.

What if I don’t deposit the full amount that refreshes on the day it refreshes?

Whatever available budget you have in your limit will remain and combine with the next refresh. In Scenario 2 above, if you didn’t deposit any money on the second Friday, that $25 of available budget would combine with Saturday’s refresh of $75, allowing you to then deposit a full $100 on the second Saturday. 

HOW DOES A DEPOSIT LIMIT WORK?

Your Deposit Limits set the maximum amount you can deposit into your OLG account in the associated time period.

A player can never deposit more than the Deposit Limit they have set within the associated time period. It’s an amount you set yourself, and you don’t need to deposit the full amount within the time period unless you want to.

WHAT IF I WANT TO INCREASE OR DECREASE MY DEPOSIT LIMIT

You can choose to increase or decrease your Deposit Limits at any time.

While decreases will take effect immediately, increases require a waiting or "cooldown" period of 7 days.

If you have a pending limit and are within the cooldown period and then choose to increase the limit again, the cooldown period will refresh by another 7 days.

With any change to your Deposit Limit, you'll receive a confirmation message which will include details of your limit change.

To view your messages, click on the Player Icon in the top right-hand corner of OLG.ca after logging in. Then click ‘My Messages’ to see any confirmation messages.

HOW DO I SET MY DEPOSIT LIMIT?
  • Click on the Player Icon in the navigation bar, left of ‘My Balance.' A drop-down menu will appear.
  • Select ‘My Playsmart Tools’. Click on ‘Edit’ in the upper right corner of the Deposit Limit box.
WHAT HAPPENS WHEN I REACH MY DEPOSIT LIMIT?

You won’t be able to deposit more funds until your limit refreshes.

SET AND REVIEW YOUR LIMITS

You can set your Deposit Limit and visit the ‘My Play Customizer’ of ‘My PlaySmart Tools’ to view more information about the types of limits set, and the duration of your limits.

OLG is for the use of adults in the Province of Ontario, Canada. Lottery products are available to those persons 18 years of age and over, while casino products are restricted to those persons 19 years of age and over.

Please note that the deposit limit infographic above is for illustration purposes only.

Additional Content