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EXPLORING YOUR DEPOSIT LIMIT

Learn about what it means to set and stick to your 7-Day Deposit Limit today!

WHAT IS A 7-DAY DEPOSIT LIMIT?

A 7-Day Deposit Limit is a customizable setting within your ‘My PlaySmart Tools’ to help you plan and stick to a budget for your play sessions. Set this limit based on what you're comfortable spending in any given 7-day period!

NEW! DISCOVER WHAT’S CHANGED — LEARN HOW A 7-DAY DEPOSIT LIMIT WORKS!

Previously, deposit limits refreshed on Mondays regardless of when you made the deposit. Now, it’s a rolling 7-day period from your last deposit.

For example, if your 7-Day Deposit Limit is set at $100 and you make a $100 deposit on a Tuesday, your limit will refresh on the following Tuesday — when you can then deposit an additional $100. If you made that deposit on a Friday instead, your limit would refresh the following Friday.

Your 7-Day Deposit Limit always refreshes 7-days from your last deposit.

Here's how the 7-Day Deposit Limit works:

SCENARIO 1

TUESDAY

Deposit Limit Set*

Limit Available: $100

Deposit Made

Limit Remaining: $0

(7 DAYS)

FOLLOWING TUESDAY

Deposit Limit Refresh

Limit Remaining: $100

SCENARIO 2

THURSDAY

Deposit Limit Set*

Limit Available: $100

FRIDAY

Deposit Made

Limit Remaining: $0

(7 DAYS)

FOLLOWING FRIDAY

Deposit Limit Refresh

Limit Remaining: $100

SCENARIO 3

(7 DAYS)

WEDNESDAY

Deposit Limit Set*

Limit Available: $100

FRIDAY

Deposit Made

Limit Remaining: $50

SATURDAY

Deposit Made

Limit Remaining: $0

FOLLOWING FRIDAY

Deposit Limit Refresh

Limit Remaining: $50

FOLLOWING SATURDAY

Deposit Limit Refresh

Limit Remaining: $100

(7 DAYS)

* The Deposit Limit can be set on any day.

Remember! Setting a 7-Day Deposit Limit is mandatory on OLG.ca. Players are required to set a deposit limit as part of the registration process or prior to your first play session.

HOW DOES A 7-DAY DEPOSIT LIMIT WORK?

Your 7-Day Deposit Limit is the maximum amount that you can deposit into your OLG account in a 7-day period.

A player can never deposit more than the deposit limit they have set. It’s an amount you set yourself, and you don’t need to deposit the full amount in a 7-day period unless you want to.

WHY DO I NEED TO SET MY 7-DAY DEPOSIT LIMIT?

Setting your deposit limit puts you in control of your game and helps to prevent overspending.

OLG promotes healthy play and setting a 7-Day Deposit Limit helps you to stay within a budget that is manageable for you.

Set your limit based on how much you can comfortably afford to spend on gambling each week as part of your entertainment budget.

Do not increase your deposit limit if you think you might have a gambling problem or are trying to recoup your losses by gambling more.

WHAT IF I WANT TO INCREASE OR DECREASE MY DEPOSIT LIMIT

You can choose to increase or decrease your deposit limit at any time. 

While decreases will take effect immediately, increases require a waiting or "cool-off" period of 7 days.

If you have a pending limit and are within the cool-off period and then choose to increase the limit again, the cool-off period will refresh by another 7 days.

With any change to your deposit limit, you'll receive a confirmation message which will include details of your limit change by clicking on the Player Icon in the top right-hand corner. Then click ‘My Messages’.

HOW DO I SET MY 7-DAY DEPOSIT LIMIT?

Players can set and change their limits via the top right-hand corner by clicking on the Player Icon > ‘My PlaySmart Tools’.

WHAT HAPPENS WHEN I REACH MY DEPOSIT LIMIT?

You won’t be able to deposit more funds until your limit refreshes in 7 days.

SET AND REVIEW YOUR LIMITS

You can set your 7-Day Deposit Limit and visit the ‘My Play Customizer’ of ‘My PlaySmart Tools’ to view more information about the types of limits set, and the duration of your limits.

OLG is for the use of adults in the Province of Ontario, Canada. Lottery products are available to those persons 18 years of age and over, while casino products are restricted to those persons 19 years of age and over.

Please note that the deposit limit infographic above is for illustration purposes only.

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