BetGuard

Skip to main content

Lottery
Instants
Casino
Sports
Promotions
Learn

About

Our Company
Download OLG App
Download PROLINE App
Responsible Gambling
OLG Connect
Banking
Careers
Affiliates
Retailer Hub
Become a Lottery Retailer
中文(繁體)
中文(简体)

Media Centre

OLG News
Reports & Disclosures
Player Protection
Sponsorship
OLG Sponsored Events
Sustainability

Support

FAQs
Sports Support
Finding Help
My PlayBreak
Site Map
Contact Us

Policies

Privacy and Cookie Policy
Accessibility
Security
OLG Social Media Participation Policy

Legal

Freedom of Information Inquiries
Website User Agreement
Player Agreement - Terms and Conditions
Responsible Gambling Policy

Find us on Social

Gambling is supposed to be fun. If it’s not, ConnexOntario can help. Call 1-866-531-2600 or go to ConnexOntario.ca

This website is for the use of adults in the Province of Ontario, Canada. Individuals must be 18 years of age or older to participate in lottery, charitable gaming and in-store sports betting, in Ontario. Individuals must be 19 years of age or older to visit casinos and slot facilities in Ontario, and to participate in online casino gaming and online sports betting, in Ontario.

*While every effort is made to ensure the accuracy of the information on our website, no warranty of accuracy or completeness is expressed or implied.

Games For You

More About OLG

About

Check Results

RECENT WINNERS

HOW TO CLAIM PRIZES

UNCLAIMED PRIZES

1 INTRODUCTION

2 DEFINITIONS

3 ADDITIONAL DOCUMENTS COMPRISING PART OF THIS AGREEMENT

4 REGISTRATION OF A PLAYER ACCOUNT

4.1 ELIGIBILITY TO REGISTER A PLAYER ACCOUNT

4.2 PLAYER ACCOUNT INFORMATION

4.3 REQUIRED DOCUMENTATION

4.4 Accessing a player account

4.5 PLAYER ACCOUNTS

5 PLAYING BY WAY OF Lottery SUBSCRIPTION and other productS

5.1 Payment options for subscriptionS

5.2 SUBSCRIPTION OPTIONS:

5.3 FUTURE GAME TRANSACTIONS

5.4 ONLINE HORSE RACING WAGERING

6 DEPOSITS INTO PLAYER ACCOUNT AND DIRECT PAY

6.1 FUNDING A PLAYER ACCOUNT AND DIRECT PAY

6.2 MEANS OF DEPOSITING FUNDS AND USING DIRECT PAY

6.3 DEPOSIT AND DIRECT PAY LIMITS AND LIMITATIONS

6.4 CHARGEBACKS

7 WITHDRAWALS FROM A STANDARD PLAYER ACCOUNT AND LOTTERY PRIZE REDEMPTION

7.1 METHODS OF WITHDRAWING UNUTILIZED FUNDS

7.2 WITHDRAWAL LIMITS AND LIMITATIONS

7.3 WITHDRAWAL CANCELLATIONS

7.4 WITHDRAWAL PROCESSING TIMES

7.5 LOTTERY PRIZE REDEMPTION

8 BONUS FUNDS and other reward offerS

8.1 Offer termS

8.2 USING BONUS FUNDS

9 ADVERTISING

9.1 PUBLISHING WINNER INFORMATION

10 DORMANT ACCOUNTS

10.1 how a player account becomes a dormant account

10.2 effects of a dormant account

10.3 REACTIVATION OF A DEACTIVATED DORMANT ACCOUNT

11 PLAYER’S CLOSURE OF ACCOUNTS

11.1 CLOSURE OF A PLAYER ACCOUNT BY THE PLAYER

12 DEACTIVATION OR SUSPENSION OF A PLAYER ACCOUNT IN OLG'S DISCRETION

12.1 SUSPENSION OF A PLAYER ACCOUNT

12.2 DEACTIVATION OF PLAYER ACCOUNTS

13 EFFECT OF DEACTIVATION OR CLOSURE OF A PLAYER ACCOUNT

14 ACCESSING AND USING OLG.CA

14.1 SUPPLY AND MAINTENANCE OF PLAYER EQUIPMENT AND SERVICES

14.2 THIRD-PARTY CONTENT

14.3 OLG'S INTELLECTUAL PROPERTY RIGHTS

14.4 VIRUSES, HACKING AND OTHER OFFENCES

14.5 COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY

15 ERRORS AND UNAVAILABILITY OF OLG.CA

15.1 ERRORS

15.2 UNAVAILABILITY OF OLG.CA

16 BREACH OF THIS AGREEMENT BY A PLAYER

16.1 NOT A MATERIAL BREACH

16.2 MATERIAL BREACH

16.3 DISPUTES

17 LIMITATIONS OF LIABILITY

17.1 OLG'S LIABILITY

17.2 EXCLUSIONS FROM OLG'S LIABILITY

18 CONTACTS

18.1 CONTACTING OLG

18.2 CONTACTING AGCO

18.3 CONTACTING A PLAYER

19 GENERAL PROVISIONS

19.1 FOR PURPOSES OF THIS AGREEMENT, UNLESS OTHERWISE STATED:

19.2 THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE PROVINCE OF ONTARIO AND THE FEDERAL LAWS OF CANADA APPLICABLE THEREIN.

Manage Your Play with BetGuard and PlaySmart

Manage Your Play with BetGuard and PlaySmart